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[单选题]
在绩效测量指标中，缺陷率、可靠性、反应速度、技术支持等属于( )
A
以顾客为中心指标
B
财务和市场指标
C
供应商和合作伙伴指标
D
监管和社会责任指标
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试题答案：
C
答案解释：
相关题目
23．假设一台个人计算机由处理单元、调制解调器和印刷电路板构成，其可靠性分别为 0．99、0．99和O．99，则该串联系统的可靠性为
对组织战略目标有着主要影响的过程是( )
企业制定战略目标时，至少必须加以考虑的领域有 A.产品绩效 B.竞争绩效 C.质量改进 D.业务过程绩效 E.员工职业生涯规划
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假设可用性为0．89，如果平均修理时间为1．5小时，则平均失效间隔(MTBF)为( )
以下属于保健因素的有( )
顾客细分
21．若直方图的形态是孤岛型，则表明过程
累积失效曲线上任何一点的斜率表示这一时刻的()。A.平均失效时间B.平均失效间隔时间C.可靠度D.失效率
顾客满意度指数最典型的国家是A.美国 B.瑞典 C.德国 D.意大利
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柳永《八声甘州》的线索是( )A.登高临远;B.睹物思人;C.雨洒江天;D.佳人颙望
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22.Fifty volunteers were alphabetically divided into two equal groups, Group A to participate in a 7 week exercise program, and Group B to avoid deliberate exercise of any sort during those 7 weeks. On the day before the exercise program began, all 50 men participated in a step-test. This consisted of stepping up and down on a 16-inch bench at 30 steps a minute for 5 minutes. One minute after completion of the step-test, the pulse rate of each subject was taken had recorded. This served as the pretest for the experiment. For the next 7 weeks, subjects in the experimental group (Group A) rode an Exercycle (a motor-driven bicycle-type exercise machine) for 15 minutes each day. The exercise schedule called for riders to ride relaxed during the first day's ride, merely holding on to the handle bars and foot pedals as the machine moved. Then, for the next 3 days, they rode relaxed for 50 seconds of each minute, and pushed, pulled, and pedaled actively for 10 seconds of each minute. The ratio of active riding was increased every few days, so that by the third week it was half of each minute, and by the seventh week the riders were performing 15 solid minutes of active riding.At the end of the 7 weeks, the step-test was again given to both groups of subjects, and their pulses were taken. The post-exercise pulse rates of subjects in the experimental group were found to have decreased an average of 30 heart beats per minute, with the lowest decrease 28 and the highest decrease 46. The pulse rates of subjects in the control group remained the same or changed no more than 4 beats, with an average difference between the initial and final tests of zero.22.1 How many people were in each group?____A. 100. B. 50. C. 25. D. 15.
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