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在组织社会责任发展的四个阶段中，第一个阶段的特点是( )
A
a管理者通过利润最大化来提高股东的利益b管理者承认他们对员工的责任c管理者感受到他们对顾客和供应商负有责任d管理者感受到他们对社会整体负有责任
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与传统的采购观点相比，现代的战略采购观点对于质量保证的要求是()。A.验收检查B.不需要进厂检验C.价格D.成本
管理者未给工人提供自我控制的条件，而使工人发生的差错，属于( ) A.工人可控差错 B.管理可控差错 C.管理差错 D.技术差错
编制质量计划的指导原则中，关键的原则是( ) A.经济性原则 B.使顾客满意原则 C.可操作性原则 D.先进性原则
企业在开展标高超越活动时，通常采用的方式是专门小组或()。A.团队B.职能部门C.生产车间D.矩阵制
23．假设一台个人计算机由处理单元、调制解调器和印刷电路板构成，其可靠性分别为 0．99、0．99和O．99，则该串联系统的可靠性为
简述供应商关系的控制过程。
某种事物的“特性”满足某个群体“要求．”的程度越高，则说明( )
直接质量成本包括的内容有( ) A.内部故障成本 B.鉴定成本 C.设备质量成本 D.预防成本
简述质量改进的特点。
某轮胎制造商开发了一种新的轮胎系列，在可靠性试验中工程师得到了几组典型数据: 有50%的轮胎到36 500公里会出现失效，87%的轮胎到42 000公里时轮胎纹被磨损掉，有14%的轮胎到31 000公里时轮胎纹被磨损掉。应用可靠性的有关理论确定该轮胎制造商的轮胎担保政策，四个选顶中最合理的是 A.担保里程设定为42 000公里 B.担保里程设定为36 500公里 C.担保里程设定为31 000-36 500公里 D.担保里程设定为31 000公里
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19. 工作说明书（3分）
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2. How to Beat Holiday StressSunshine and Sangria may sound like the ideal cure for all your ills. But holidays can also be a source of stress—and that can affect your health. So if you want to really relax while you're away, follow these simple rules.Stress is now a major health issue of our time. One survey put the annual cost to British business at 1.3 billion in absenteeism (旷工), with around 100 million workdays lost each year.If left unchecked, stress can lead to illnesses which affect physical fitness, such as heart disease, high blood pressure and severe aches and pains, particularly neck- and backache.Yet although work is frequently cited as the main cause, holiday stress can be even more damaging. The traditional summer break, regarded by most people as the highlight of their year, can actually undermine health and put pressure on family relationships.Instead of tackling the problems before they go away, a lot of people believe a holiday will work magic for them. But holidays are spent in strange places where it may be difficult for tense people to relax.They may feel even more disturbed if they get the idea that others are having a more wonderful time than they are. It becomes a complex vicious (恶性的) circle, with people coming home more stressed than before they went away.Holiday preparations involve a series of mini-stresses, like tying up loose ends at work, remembering to cancel the milk and newspapers, boarding the family pet, arranging foreign currency, last-minute shopping, working out how much spending money to take and worrying about securing the home against burglars.Crowded airports, delayed flights and packed hotels are also major stress factors for most holidaymakers.Stress experts say we should take two or three short holidays a year instead of a long mid-summer one.Professor Cary Cooper, psychologist at the University of Manchester Institute of Science and Technology, says: "If your one holiday a year turns out to be a disaster you have nothing to look forward to for another year.""A big mistake is to take holidays according to the month, instead of when your body tells you it is time to unwind. July and August can be the two most disastrous months for holidays because there are always crowds, queues and delays. Some people like crowds, but holidays are a time for peace, quiet and personal space.""Another strain is not being able to do what you want on holiday, so you end up compromising, and no-one has a really good time. If the holiday is self-catering (自供伙食的), a wife is going to feel stressed at having to cook, look after the children and do all the other chores she handles at home, while her husband goes off to play golf.""Disappointment is very stressful. If you have high hopes of your holiday and it lets you down, you won't be refreshed, and may feel in need of another holiday. It's not going to kill you, but it won't help you to recharge your batteries.""Some people become over-anxious when they are going on holiday," says Professor Ben Fletcher, head of psychology at Hertfordshire University, "and worry about what happens if they are taken ill. So, for them, their chosen holiday spot is not a secure place.""Many couples and families are simply not used to spending a long time with each other, and some people cannot cope with that. Others may try to establish who is boss on holiday, while a lot of people just find it difficult to relax." (5分)2.1 According to the passage, which of the following is more likely to have a bad impact on physical fitness?____(1分)A. Working frequently in summer.B. Traditional summer holidays. C. Tackling problems before going away on holiday.D. Long separation from other family members.
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